Your privacy is man88's priority. This document clearly sets out what data we collect, how it is used, who may access it, and what your rights are as a player. man88 will not sell or disclose your information without your consent.
The principles that shape how man88 manages and protects the personal data of every Malaysian player
Man88 only collects data that is strictly necessary for the operation of the platform — nothing more. We do not collect information that is irrelevant or that does not directly benefit your experience as a player on the man88 Malaysia platform.
All personal and financial data belonging to man88 players is protected with 256-bit SSL encryption — the same security standard used by leading Malaysian banking institutions such as Maybank and CIMB. Our servers undergo independent audits on a quarterly basis.
Man88 players have the full right to access, update, amend, or request deletion of their personal data at any time, either through their account or by contacting our support team. Control over your data lies in your hands, not ours.
Man88 has never and will never sell, rent, or disclose your personal data to any third party for marketing purposes. Your data is not a product we trade in — it is a trust you place in man88, and we take that responsibility seriously.
Man88 clearly and accurately explains the purpose behind every piece of data collected, how long it is retained, and the circumstances under which it may be shared. There are no hidden agendas in man88's privacy policy — what you read is exactly what happens on this platform.
Man88's privacy policy is drawn up in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means your rights as a data subject are protected under the Malaysian legal framework, giving you an additional layer of assurance beyond the platform's own commitments.
This Privacy Policy document explains how man88 ("Platform") collects, uses, stores and protects your personal data ("User") when you use the man88-play.com platform and all related services. By registering a man88 account, you agree to the terms set out in this Privacy Policy. Please read it carefully and contact us if you have any questions.
This Privacy Policy applies to all users who access or use the man88 platform, including the man88-play.com website, the man88 mobile app and all related services operated by man88. It covers all platform activities, including account registration, deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost and ShopeePay, sports betting, virtual sports, jackpot and lottery activities, as well as interactions with our customer support team.
This Privacy Policy is drafted in accordance with:
This Privacy Policy may be updated from time to time. man88 will display the latest revision date at the top of this document. Continued use of the man88 platform following any amendments constitutes acceptance of the updated policy. man88 encourages all players to review this page periodically.
Man88 collects your personal data through several means — directly when you register and interact with the platform, and automatically through common tracking technologies such as cookies. Below is a detailed table of the categories of data collected:
| Data Category | Example Information | How We Collect Data |
|---|---|---|
| Identity | Username, Malaysian phone number, date of birth | Account registration |
| Verification | MyKad copy (if requested), KYC reference number | Identity verification process |
| Financial | Payment methods (TnG, GrabPay, DuitNow, FPX, etc.), transaction records | Deposits & withdrawals |
| Platform Activity | Betting history, game types, wager amounts, active session times | Automated platform usage |
| Technical | IP address, device type, operating system, web browser | Automated system logs |
| Communications | Live chat, email and WhatsApp records with man88 support | Customer support interactions |
Man88 does not collect sensitive data such as medical information, religious beliefs, political views or sexual orientation under any circumstances. If you find that we are requesting such information, please report it to our support team immediately as it may be a fraudulent attempt by a third party impersonating man88.
Man88 uses the personal data it collects solely for legitimate purposes directly related to platform operations and the player experience. The primary purposes for which this data is used are as follows:
Man88 may send information about promotions, new bonuses, and special offers via in-platform notifications or email. You can opt out of marketing communications at any time through your account settings, without affecting your use of the man88 platform. This is entirely your choice.
Man88 does not sell, rent, or disclose your personal data to third parties for marketing purposes under any circumstances. However, in the course of legitimate platform operations, man88 may share your personal data in the following limited situations:
In all data sharing instances mentioned above, man88 ensures that only the minimum necessary data is shared, and that recipients are bound by equivalent data protection obligations. man88 never shares personal data for purposes beyond legitimate operational requirements.
Man88 invests seriously in data security to ensure that the personal and financial information of every Malaysian player remains protected at all times. The security measures we have in place include:
While man88 takes all reasonable measures to protect your data, no security system is entirely foolproof. Players also play an important role by keeping their passwords confidential, avoiding public WiFi networks without a VPN when accessing man88, and promptly reporting any suspicious activity to our support team.
Man88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. The following types of cookies are used:
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the overall functionality of the man88 platform. For guidance on managing cookies in popular browsers such as Chrome, Firefox and Safari, please refer to the respective browser's help documentation.
Man88 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable Malaysian law. The following are our retention guidelines for key data categories:
| Data Type | Retention Period | Purpose |
|---|---|---|
| Active account information | Throughout active account | Ongoing platform operations |
| Financial transaction records | 7 years after transaction | Legal compliance requirements |
| Betting & game history | 3 years | Dispute resolution & audit |
| Support communication records | 2 years | Service improvement & auditing |
| Security & access logs | 1 year | Security & fraud prevention |
| Non-essential cookie data | 30 days to 1 year | Depends on cookie type |
Once the specified retention period has elapsed, man88 will securely delete or anonymise your personal data. Should you request account closure, man88 will process the deletion of data that is not required to be retained by law within 90 days of the request being received and verified.
Under Malaysia's Personal Data Protection Act 2010 and man88's privacy policy, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data man88 holds about you at any time.
You may request corrections to any inaccurate or incomplete data through your account or by contacting customer support.
You may request the deletion of data that is no longer needed for the purpose for which it was originally collected, subject to legal requirements.
You may object to the processing of your data for direct marketing purposes at any time, without providing any reason.
In certain circumstances, you may request that man88 restrict how we process your data while a dispute is being resolved.
You may request your data in a machine-readable format for transfer to another service provider where applicable.
To exercise any of the rights above, please contact the man88 support team by email at support@man88-play.com or via live chat within the platform. man88 will respond to your request within 30 days of receipt. Identity verification may be required before the request is processed to ensure the security of your account.
The man88 platform is strictly prohibited for individuals under the age of 18. man88 does not knowingly collect personal data from minors under 18 years of age.
If man88 discovers that personal data belonging to an individual under the age of 18 has been collected without their knowledge, or through false information provided during registration, man88 will immediately delete that data, close the account in question, and take appropriate action. Parents or guardians who discover that their child has registered a man88 account are encouraged to contact us promptly for immediate data deletion.
Man88 reserves the right to update or amend this Privacy Policy at any time in line with changes to operational practices, legal requirements or security technology improvements. Any material amendments will be communicated to players via in-platform notifications or email before they take effect, giving you sufficient time to review the changes.
The latest update date will always be displayed at the top of this document. If you do not agree with any amendments made, you have the right to close your man88 account before the amendments take effect. Continued use of the platform after the effective date will be considered acceptance of the updated Privacy Policy.
If you have any questions, concerns or requests regarding man88's Privacy Policy or the processing of your personal data, please contact our team through the following channels:
Man88 is committed to handling all privacy-related inquiries seriously, with responses provided within 3 business days for general inquiries and within 30 days for formal data subject rights requests under the PDPA 2010.
This Privacy Policy document forms part of man88's broader policy framework. Please also read Terms & Conditions and page Responsible Gaming us for a full overview of man88's commitment to Malaysian players.
For many people, a "Privacy Policy" is a long document they click "Agree" on without ever reading. But if you're using an online betting platform like man88, it's worth understanding what actually happens to your information — not because man88 has anything to hide, but so you know exactly what to expect from a platform you're entrusting with your personal details and money.
Man88 was built on the belief that the trust of Malaysian players is its most valuable asset. And that trust isn't given automatically — it has to be earned through consistent action over time. In the context of privacy, that means never selling your data, never sharing your information with advertisers, and making serious investments in security infrastructure that genuinely protects your data from external threats.
One thing many Malaysian players may not realise is just how sensitive betting activity data really is. Imagine if your betting history — how often you wager on the Malaysia Super League, how much you deposited via Touch 'n Go eWallet last week, or which EPL matches you consistently pick — ended up in the wrong hands. This goes well beyond an ordinary privacy breach; it could have a real impact on your personal life. man88 understands this sensitivity, which is why every layer of our security infrastructure is built with betting player data in mind, not just generic user data.
When you deposit funds via GrabPay or DuitNow to bet on BWF badminton matches or man88's progressive jackpots, financial data flows between systems. man88 works closely with approved Malaysian payment providers — all regulated by Bank Negara Malaysia — to ensure that transaction information is protected at every stage of processing. man88 never stores your full bank account number or credit card details directly in our systems; instead, we retain only a reference token that is meaningless to any external party without access to the relevant payment provider's systems.
The 256-bit SSL encryption used by man88 is not an off-the-shelf solution or a marketing checkbox. It is the same encryption standard used by Malaysia's leading banking institutions — including Maybank and CIMB — in their internet banking systems. When you log in to your man88 account and place a bet on a Live Match, every bit of data travelling between your smartphone and man88's servers is fully encrypted. Even if someone were to intercept that data mid-transmission — which is already extremely difficult — they would not be able to read it without the decryption key that exists solely within man88's systems.
Regarding user rights, man88 is committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA), which grants you the legal right to access, correct, and in certain circumstances request the deletion of your personal data. These are not merely options that man88 chooses to offer — they are rights protected under Malaysian law. At any time, if you wish to know what data man88 holds about you, update inaccurate information, or object to a particular use of your data, you are welcome to contact our team and we will respond with professionalism and sincerity.
One aspect of privacy that is often overlooked — but taken seriously by man88 — is marketing communications. man88 believes that promotional notifications and bonus offers are only worthwhile if you actually want them. That is why you can manage your communication preferences directly within your man88 account — choose to receive or opt out of promotional notifications at any time, with no impact on platform functionality. Privacy is not just about protecting your data from external threats — it is also about respecting your choices regarding how you engage with man88. Your trust is a responsibility that man88 takes seriously every day.
Frequently asked questions on how man88 manages the personal data of Malaysian players
Also read other important policy pages for every man88 Malaysia player
Privacy Guaranteed, Play With Peace of Mind
Now that you know how man88 protects your privacy, sign up with confidence. 256-bit SSL encryption, no data selling, and fast payouts via Touch 'n Go & GrabPay — everything you need is right here at man88.